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‎08-05-2022 06:09 AM

HP Recommended

what to report??

 

all the tests were good but first test "test pattern" i was unable to see boundary line of right side

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‎08-05-2022 06:10 AM

HP Recommended

what to report??

 

all the tests were fine except the first test "test pattern" i was unable to see the boundary line on right side

Was this reply helpful? Yes No

‎08-05-2022 06:14 AM

HP Recommended

Hello @rootakki14 

 

This is important to show as proof to the technician.

 

Good luck

 

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‎08-05-2022 06:22 AM - edited ‎08-05-2022 06:24 AM

HP Recommended

but , is the right boundary supposed to be visible???  I don't think so because i can see the black border correctly... Technician asked me the videos of my issue I sent him

i just dont want this to be display issue since this display is good(no backlight) i wish this to be just technician error

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‎08-05-2022 06:36 AM

HP Recommended

Hello @rootakki14 

 

Boundary should be fully visible around the screen !

 

Good luck

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