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- Windows hello

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06-15-2019 06:17 PM
I have a driver HP wide vision HD camera and i tried setting up windows hello but what the system is saying the camera on the device is not compatible with windows hello face. please help
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06-15-2019 07:12 PM
You NEED a 3D/IR camera to be able to setup Hello Facial Recognition. You machine ONLY has HP wide vision HD camera.
Regards.
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06-15-2019 07:12 PM
You NEED a 3D/IR camera to be able to setup Hello Facial Recognition. You machine ONLY has HP wide vision HD camera.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-15-2019 07:39 PM
The following manual shows the series has option with IR camera on some models/products
http://h10032.www1.hp.com/ctg/Manual/c05985643.pdf
You will need parts on page 20 of the manual which are very hard to find. You can use something which is similar to the following product:
https://www.amazon.com/LilBit-Recognition-Camera-Microphone-Conference/dp/B06Y2WLNFN
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.