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aimaishanu Honor Student
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Windows hello

HP Pavilion Gaming Laptop 15-cx0058wm
Microsoft Windows 10 (64-bit)

I have a driver HP wide vision HD camera and i tried setting up windows hello but what the system is saying the camera on the device is not compatible with windows hello face. please help 

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@aimaishanu 

 

You NEED a 3D/IR camera to be able to setup Hello Facial Recognition. You machine ONLY has  HP wide vision HD camera.

 

Regards.

BH
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aimaishanu Honor Student
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Can I install a 3d/IR camera?

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@aimaishanu 

 

The following manual shows the series has option with IR camera on some models/products

 

        http://h10032.www1.hp.com/ctg/Manual/c05985643.pdf

 

You will need parts on page 20 of the manual which are very hard to find. You can use something which is similar to the following product:

 

     https://www.amazon.com/LilBit-Recognition-Camera-Microphone-Conference/dp/B06Y2WLNFN

 

Regards.

BH
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