Windows update touchpad not working

[Hasanul]

Windows update 

touchpad not working

[Deep_World]

Hi 

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I’m sorry you’re going through this; I understand the concern and don’t worry I’ll help you with this.

To better understand the issue, could you please provide a few more details?

1. What is your HP laptop model?
2. Which version of Windows 10 or 11 are you running?
3. Is the touchpad completely unresponsive, or does it work sometimes?
4. Have you connected an external mouse, and if so, does it work normally?

 Try These Troubleshooting Steps

1. Make sure the touchpad isn’t disabled

Some updates reset settings.

• Press Windows key + I → Devices → Touchpad
  Make sure the touchpad is ON.
• On some HP laptops, pressing Fn + F7 (or a similar key with a touchpad icon) toggles it on and off.

2. Restart the laptop

A simple restart can reload the touchpad driver after an update.

3. Update or reinstall the touchpad driver

1. Open Device Manager
2. Expand Mice and other pointing devices
3. Right-click Synaptics, ELAN, or Precision Touchpad → Update driver
4. If that doesn’t work, choose Uninstall device and restart your laptop — Windows will reinstall the driver automatically.

4. Check if the driver was replaced by a Microsoft generic driver

Windows updates sometimes overwrite HP touchpad drivers.

If you see “HID-compliant touchpad” instead of Synaptics/ELAN:

• Go to HP Support website → your laptop model
• Download the original touchpad driver and reinstall it.

5. Run Windows Troubleshooter

• Settings → Update & Security → Troubleshoot → Additional troubleshooters → Hardware and Devices
  This can detect if the update broke something.

6. If the update caused the issue — uninstall it

1. Settings → Update & Security → Windows Update
2. Click Update history → Uninstall updates
3. Remove the most recent update and restart.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World