-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Yellow line

Create an account on the HP Community to personalize your profile and ask a question
10-17-2017 11:03 PM
So for a year now I've had a yellow line that goes from the top of my screen to the bottom, I've tried factory resetting my PC to see if it'd help and it didn't. I just need to know what it is and how much it might cost to get it fixed.
Laptop;
HP Pavilion Notebook - 15-p214dx (ENERGY STAR)
Model #: L0Q40UA
Solved! Go to Solution.
Accepted Solutions
10-18-2017 05:38 AM
Hello @Taehyung
A year is a long time to put up with a faulty screen.
Most likely, there is a loose wire somewhere in the connection from motherboard to screen, or there is a loose connector inside the screen itself.
If you Google vertical lines in laptop screens, you will find examples of how others have fixed the issue with tape, cardboard pieces and such.
I would try re-seating the ribbon cable and also press around the screen to see if you find the spot that removes the line.
Here is the manual for your model starting on page 55.
http://h10032.www1.hp.com/ctg/Manual/c04511833
Otherwise, you will need to replace the screen and cable (best method).
Here is one store that specializes in laptop screens that offers your model. They ship internationally.
https://www.laptopscreen.com/English/model/HP-Compaq/PAVILION%2015-P214DX/
Hope it helps.
10-18-2017 05:38 AM
Hello @Taehyung
A year is a long time to put up with a faulty screen.
Most likely, there is a loose wire somewhere in the connection from motherboard to screen, or there is a loose connector inside the screen itself.
If you Google vertical lines in laptop screens, you will find examples of how others have fixed the issue with tape, cardboard pieces and such.
I would try re-seating the ribbon cable and also press around the screen to see if you find the spot that removes the line.
Here is the manual for your model starting on page 55.
http://h10032.www1.hp.com/ctg/Manual/c04511833
Otherwise, you will need to replace the screen and cable (best method).
Here is one store that specializes in laptop screens that offers your model. They ship internationally.
https://www.laptopscreen.com/English/model/HP-Compaq/PAVILION%2015-P214DX/
Hope it helps.