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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 (743S9AV)

Hi... My HP screen has a yellowish tint that is driving me crazy.... It came like this from the box.. I tried everything like disabling night light and calibrating the display options although it still won't look as good as my 720p older laptop that I bought for like 200 bucks.. Which makes me sad since I love my envy its just this problem is annoying me.... I went into the bios and the bios also appeared yellowish meaning this is a display problem I even connected my Dell gaming monitor and the colors there were normal... My service care center told me they can replace the screen but won't guarantee that the new one would have better colors.. So I'm here asking everyone if it's normal that my screen is not a pure white color or if its a defective screen... Thank you 

2 REPLIES 2
HP Recommended

i have tried all the solutions that you stated above.. it seems like the color of the screen is just a warmer white... i went to the service center and they said "they could replace it no problem but you'll still end up with the same color" they said hp screens arent as vibrant as other screens and that they have a warmer white point rather than a cooler white point especially on their touchscreen laptops... so now i am confused wether i wanna fix it or not... cause it seems like a waste of time

HP Recommended

Hi @ezaldeenahmed,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Yellowish tint on Envy Screen and nonvibrant colors. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 


A_Gayathri
HP Support Community Administrator.
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