Zooming in and out

[ddhafe]

Hello, I have a hp notebook pavilion with windows 10.  It has the touch screen and the darn thing keeps zooming in and out without me touching anything.  When I am working on one browser and then switch to a second one to compair it to make sure I'm doing my page right It zooms really small and I have to use the zoom to back it out to read it and then when I go back to the the other browser it is so large that even one word won't fit on the page and I have to use the zoom and go out with it to get it small enough to read. Even while I am typing it will change on me.

It also just started on the right side some small circles will show up spinning but they are really light in color to see and I can't do anything till I tap the screen and then it goes away but it will do it again a few minutes later.  Some days it doesn't do it at all.

Both these things are new within the last few weeks.

I ran my antivirus and nothing there so that's good but can't figure out why these two things are happening.

Would love some help.

Diann

[Echo_Lake]

@ddhafe

Thank you for posting on the HP Support Community.

This looks like software related issue as its intermittent. I have a few troubleshooting steps we could try to fix the issue: 

Firstly, let's perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.
   Also, run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.