after windows 11 update my touch pad and keyboard is not working

[Avi_Ravi]

after windows 11 update keyboard and touch pad not working in HP Pavillion

[Kuroi_Kenshi]

Hi @Avi_Ravi,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand that after updating to Windows 11, both the keyboard and touchpad on your HP Pavilion have stopped working. Let’s go through steps to restore functionality:

Check Device Manager

Press Win+X → Device Manager → Keyboards / Mice and other pointing devices.

Look for your keyboard and touchpad entries.

If you see a yellow warning icon or the device is missing, the driver is not working.

Uninstall and reinstall drivers

Right-click each device → Uninstall device (if available, check “Delete the driver software for this device”).

Restart your computer.

Windows 11 should reinstall compatible drivers automatically.

Download HP-specific drivers

Go to the HP Support website → enter your Pavilion model.

Download the latest Windows 11 drivers for the keyboard and touchpad (often under “Driver – Keyboard, Mouse and Input Devices”).

Install the drivers and restart.

Enable touchpad in BIOS / UEFI

Restart the PC → press Esc → F10 to enter BIOS.

Under Device Options or Advanced, ensure the touchpad is Enabled.

Check Windows settings

If the keyboard works but touchpad does not, go to Settings → Devices → Touchpad and confirm it is enabled.

On some Pavilion laptops, a function key (like Fn + F7/F9) can toggle the touchpad on/off.

Use external devices temporarily

Connect a USB keyboard and mouse to regain control while troubleshooting internal devices.

Rollback Windows Update (if needed)

If drivers are not yet available for Windows 11, consider rolling back to Windows 10 temporarily:

Settings → Windows Update → Update History → Uninstall Updates.

Or Settings → System → Recovery → Go back.

Check for BIOS updates

Some Pavilion models require a BIOS update to fully support Windows 11 input devices.

Download the latest BIOS from HP Support for your model.

I hope this helps.

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Best regards,