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Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- best stylus pen for an HP Envy Notebook?

Create an account on the HP Community to personalize your profile and ask a question
11-29-2022 07:24 AM
Welcome to the HP Community Forum.
We can check -- please provide the model name / product number of your Envy computer.
How to find
Find product and serial numbers for HP PCs, printers, and accessories
Reminder: Never post the serial number or any private information in the Community – we are a public resource.
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community:
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
11-29-2022 10:57 AM
Sorry, can't help.
I cannot find this HP model name or product number.
"LAPTOP-6MEB3HTC" appears to be a generic name you might find in the Device Manager.
If that is the case, this name is not a model name or product identifier.
You could try pulling the model name from System Information.
Windows 10
Control Panel > icon view > Administrative Tools > System Information
OR
Windows 11
Control Panel > icon view > Windows Tools > System Information
Right column > find information for:
"System Model"
and - Product Number
"System SKU"
Thank you for participating in the HP Community:
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"