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‎09-16-2022 06:41 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0271tx
Operating System: Microsoft Windows 11

Black and white lines on the bottom of the screen when I switch to 144 Hz; there is no issue on 60hz mode. Also, the external display works fine all the time. 

1 person had the same question
4 REPLIES 4

‎09-16-2022 02:14 PM

HP Recommended

@jatin5981 

 

Please check to see does it actually have 144Hz screen. For example:

 

           144Hz.png

 

Regards

BH
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‎09-16-2022 02:41 PM - edited ‎09-16-2022 02:43 PM

HP Recommended

image.png

yes, it does

also, the issue came recently, ig after the latest firmware or driver update

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‎09-16-2022 02:50 PM

HP Recommended

IMG_20220916_204509284~2.jpg

 

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‎09-16-2022 02:52 PM

HP Recommended

@jatin5981 

 

I can't see your image. Is it still under warranty ? If yes, please call HP for help. I can't access many HP links right now.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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