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- HP Community
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- black screen on rift s with OMEN 15-en0024nd

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06-26-2021 12:34 PM
I get a black screen when i use my rift-s on my omen 15. I use the included mini-displayport to displayport adapter (I tested it with a monitor and it works). The oculus software says the displayport and usb port are just connected and it reports no issue. I also updated all my drivers with no luck.
Is it just not supported or is there something I can do to get it to work?
Solved! Go to Solution.
Accepted Solutions
06-29-2021 08:33 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, as we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
06-29-2021 08:33 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, as we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee