blue circle spinning continuously. It moves with my mouse arrow

[wemac23]

From the rime I turn on the laptop there is a small blue circle spinning continuously that appears to move with my mouse arrow. It appears to be connected to the mouse arrow. There is no apparent disruption of any kind but I am curious about this.

[praveen196]

@wemac23 Welcome to HP Community!

I understand that the blue circle spinning continuously.

Do not worry. I will try to fix the issue.

There might be a software issue. There are 3 ways to fix this problem

>>System restore:

1. Shut down your notebook.
2. Boot into system recovery (press f11 repeatedly as soon as you press the power button)
3. Select Troubleshoot.
4. Select advanced options.
5. Select System Restore.
6. Follow on-screen instructions.

>>Startup Repair

1. Shut down your notebook.
2. Boot into system recovery.
3. Select Troubleshoot.
4. Select Startup Repair.
5. Follow on-screen instructions.

>>System Reset.

1. Shut down your notebook.
2. Boot into system recovery.
3. Select Troubleshoot.
4. Select Reset this PC>>Keep personal files. [Note: Some windows 10 editions have refresh option Select Refresh this PC (if available)]
5. Follow on-screen instructions.

>>Reinstall Windows.

1. On another PC visit this page and download windows media creation tool.
2. Select English windows 10 (64).
3. Select create bootable media for another PC.
4. Select Create ISO.
5. Download Rufus and plug in 8GB or large USB flash drive.
6. start Rufus, under "Partitioning scheme and target system type" drop-down menu select "GPT partitioning scheme for UEFI computer"
7. Tick "Create a bootable disk using" option (second last option) >>Select ISO image from drop-down menu>>locate windows 10 iso by clicking on a small square button.
8. Now plug in this USB to your defective notebook.
9. Press f9 repeatedly as soon as you press the power button.
10. select USB drive you just created.
11. On installation directory page simply click on next. (Windows setup will select C drive automatically).
12. Once installation complete you can recover your personal files from C:\windows.old\users\%username%

Keep us posted,

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