blur and grainy camera

[hellohiiii]

Why is my webcam so grainy and blurry. I thought the issue was with Microsoft, but after I contacted, the support guy told me to contact hp.

[A_Gayathri]

Hi @hellohiiii, 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues with your Victus by HP 16.1you follow this document's steps inch Gaming Laptop PC 16-e0000. 

I suggest that you follow the steps from this document to resolve this issue. (Click on the Word document to open the web page). 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

[A_Gayathri]

Hi @hellohiiii,
I did not hear from you yet. Please let me know if you have resolved your issue or if you need additional help.

Take care and have a great day ahead. 

Gaya1239 – HP Support. 

[A_Gayathri]

Hi @hellohiiii,
We are waiting to hear from you so that we can proceed further. Please write back when time permits and we will be more than happy to assist you. Thank you. 

Take care and have a great day ahead. 

Gaya1239 – HP Support.