• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
[edited]
Microsoft Windows 7 (64-bit)

BRIGHTNESS  NOT WORKING SIR WINDOW 7

1 REPLY 1
HP Recommended

@cnd43404g1 Welcome to HP Community!

 

I understand that brightness is not working. 

 

Follow the below steps and check for the issue.

1. Window + X

2. Go to Device Manager

3. Drop down Display Adapters

4. Right click on your display adapter (mine's Intel(R) HD Graphics)

5. Click on Disable. Screen will blackout for a few seconds.

6. Once it returns, right click again and click Enable.

7. Try your brightness keys.

 

If the issue remains after the restart, you may consider to turn off the Fast boot option

 

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

To turn off Fast boot:

 

1. Open Power Options in Control Panel

2. Choose " Choose what the power buttons do"

3. Click on the  "Change settings that are currently unavailable"

4. Under the shutdown, settings untick Fast Boot.

5. Restart Windows

 

Hope this helps.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.