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‎06-24-2025 04:13 PM

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My new HP Ryzen 7000 series C port is not picking up the monitors through the docking station but is picking up the keyboard through the docking station

3 REPLIES 3

‎06-24-2025 06:17 PM

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@Ryzen2025 

 

What is your machine ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Probably its USB-C port is a hopeless port.

 

Regards.

BH
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‎06-24-2025 06:50 PM

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15-Fc0292AU

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‎06-24-2025 07:10 PM

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I also switched to the usb port with the docking cable into the laptop and c port in the docking station - didn't help. My keyboard and mouse are working through the docking station - just not my extra monitors!!

 

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