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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- camera is not working

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03-31-2025 06:27 AM
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
The error code "0xA00F4244" typically indicates that Windows cannot detect the camera on your HP Laptop PC 15s-fr2000.
Here are some steps you can try to resolve the issue:
Check Camera Privacy Settings:
- Go to Settings > Privacy & Security > Camera.
- Ensure that camera access is enabled for your device and apps.
Enable Camera in Device Manager:
- Press Win + X and select Device Manager.
- Expand Imaging Devices or Cameras.
- If your camera is listed, right-click it and select Enable (if disabled).
- If it's not listed, go to View > Show Hidden Devices and check again.
Update or Reinstall Camera Driver:
- In Device Manager, right-click your camera and select Update Driver.
- Choose Search Automatically for Updated Driver Software.
- If updating doesn't work, uninstall the driver and restart your laptop. Windows should reinstall the default driver automatically.
Run Windows Troubleshooter:
- Go to Settings > System > Troubleshoot > Other Troubleshooters.
- Run the Camera Troubleshooter to identify and fix issues.
Check for Kill Switch:
- Some HP laptops have a physical kill switch or function key (e.g., F10) to disable the camera. Ensure it's turned on.
Reset Camera App:
- Go to Settings > Apps > Installed Apps.
- Find the Camera app, click Advanced Options, and select Reset.
Update Windows:
- Ensure your Windows 11 is up to date. Go to Settings > Windows Update and check for updates.
Check BIOS Settings:
- Restart your laptop and press F10 to enter BIOS.
- Ensure the camera is enabled in the BIOS settings.
If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!