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‎06-16-2025 03:37 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi there,

 

My camera shutter is not working and is remaining covered when I turn it on using the key on the keyboard. I have gone through the troubleshooting steps and no solution was found. I have scoured my settings and restarted my laptop multiple times to no avail. 

 

Thank you, have a great day!

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2 REPLIES 2

‎06-16-2025 07:12 PM

HP Recommended

@Rosalie_1993 

 

Your machine may PHYSICALLY have a lens cover (light a normal camera), you can simply use your finger to slide it to the right (or left) to open it.

 

Regards.

BH
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‎06-17-2025 12:30 AM

HP Recommended

It has no physical lens Cover 

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