colors are very murky on new HP laptop with Windows 11

[Micaela7]

The colors on my new HP laptop with Windows 11 are very murky.  Some displays that I have looked at for over a decade are unbelievably dark and grey.  I have followed the advice on previous posts about making sure all updates are on, etc.  Nothing has helped.  Are there any new directions/ideas out there?

[Rainbow23]

Hi @Micaela7,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing display screen issues with your HP Pavilion Laptop PC 15-Eg2000.

Please follow the steps listed below.

- Disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

- Try connecting and external monitor and check.

You may also refer to this document.

Let me know if this helps and have a nice day ahead.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Micaela7]

Thanks for the suggestion.  Unfortunately, I tried it twice, but nothing changed with the murky colors.  Grey snow and sludgy skies aren't pretty!  Hopefully, a product fix will be made.

[Rainbow23]

Hi @Micaela7,

This issue might require one on one interaction to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!