computer screen glitching

[maddie03]

Hi, so my laptops screen has been glitching. The screen will turn gray, green, and pink and my mouse won't work, I just wanted to know how much money it wouod be to fix it.

[Jeet_singh]

@maddie03,

Thank you for posting your query on HP Community,

Have you checked for any physical damage on the PC?

Did you make any software or hardware changes on the PC before the issue started?

Did you check if there's display on an external display by connecting a TV or a Monitor to your notebook? 

Does the issue persist on the BIOS page?

If the issue persists on the BIOS page it is a hardware issue with the display.

If the issue does not persist on the BIOS page try updating the graphics, chipset and BIOS on the PC to the latest version.

Uninstall the graphics driver from device manager and install the latest version of BIOS,chipset and graphics drivers on the PC using the HP support assistant.

Refer this article to know more information about using HP support assistant. Click Here

Refer this article to further troubleshoot display issues with the PC. Click Here

Let me know how it goes!

I hope you have a great day! 

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