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02-14-2023 04:24 PM
My 2yr old gateway crashed. I replaced it with a new HP running Windows 11.
With the Gateway laptop I was running a 35"external display through the USB-C port using a hub with HDMI connection for monitor. I also have a keyboard and a sound system going through the hub. All were working fine.
When I try to do the same with the new HP, the external monitor is not working. The keyboard and sound system do work.
What changes should I try in the USB-C settings to get the external monitor to work?
02-26-2023 03:16 AM
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please get back to me with the details listed below:
- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead.
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