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‎07-23-2018 09:27 PM

HP Recommended
Product: 15-ay196nr
Operating System: Microsoft Windows 10 (64-bit)

Hey guys, 

I am connecting 4K Samsung TV to my laptop through 4K compatible HDMI cable, but max resolution I can select is 1920*1080

i tried to update display drivers but no luck 


1 ACCEPTED SOLUTION

Accepted Solutions

‎07-24-2018 12:04 AM

HP Recommended

Hi,

 

The HDMI port on the notebook is :

 

HDMI version 1.4b supporting 1920 ×1080 @ 60Hz

 

so that is going to be the max, as you can see on page 4 of service manual:

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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1 REPLY 1

‎07-24-2018 12:04 AM

HP Recommended

Hi,

 

The HDMI port on the notebook is :

 

HDMI version 1.4b supporting 1920 ×1080 @ 60Hz

 

so that is going to be the max, as you can see on page 4 of service manual:

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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