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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- couldn't adjust screen brightness & long time on/off
Create an account on the HP Community to personalize your profile and ask a question
07-24-2016 05:19 AM
Hi, now i use HP ENVY 4-1112 TX ultrabook
I just upgraded win 8.1 to win 10
all driver has installed properly (there is no issue in devices manager list)
my problems are:
- i couldnt find where i can adjust screen brightness, the shorcut on keyboard (f2&f3) no effect.
- it was perfectly worked at existing 8.1
- time for windows on / off take too long now. it seem intel rapid stoarge technology doesnt work.
so, any one can help? because many ways to solve (from google) doesnt work.
thank you.
Solved! Go to Solution.
Accepted Solutions
07-24-2016 04:07 PM
Hi @AgungEnvy,
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the brightness keys and slow start up and shut down. I will be glad to help you.
HP does not supply driver for Windows 10 with this computer. You can try installing the window 8.1 Intel High-Definition (HD) Graphics Driver. This may enable the brightness function keys.
You can restore to the old OS if Windows 10 is too slow for the computer.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂
Thanks.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
07-24-2016 04:07 PM
Hi @AgungEnvy,
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the brightness keys and slow start up and shut down. I will be glad to help you.
HP does not supply driver for Windows 10 with this computer. You can try installing the window 8.1 Intel High-Definition (HD) Graphics Driver. This may enable the brightness function keys.
You can restore to the old OS if Windows 10 is too slow for the computer.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂
Thanks.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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