cracked screen / screen replacement

[Daksh1ta]

I dropped my laptop and it developed a crack on the left bottom corner of the screen. The cursor is glitching now and the touch screen is giving problems. I'd like to get the screen replaced.

[Deep_World]

Hi @Daksh1ta,
 
Welcome to the HP Support Community!

Thanks for reaching out!

I Understand your concern about the damage to your laptop screen  I know how it can be when the touch and cursor functions start acting up after a fall. Since this involves physical damage and requires a hardware replacement, the best next step would be to have the screen replaced at an authorized HP service center.

Our technicians there will be able to assess the extent of the damage, ensure the correct parts are used, and restore your laptop to proper working condition. 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,

Deep_World