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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion Laptop PC 15-eg0000 (9WF74AV)
Microsoft Windows 11

Initially there was no audio from the microphone but eventually after gently pressing the screen frame at the top it started crackling and eventually burst into life again so it looks like a hardware issue (dry joint or similar).  Has anyone experienced this before and what is the likely cause/cure? It is working now but I guess it won't be for long.

Thanks in anticipation.

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