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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509W3AV)
Microsoft Windows 11

Hello, I am contacting you because of a problem with the display on my laptop, namely dead pixels have appeared. I noticed the first pixel a fortnight ago, but it did not bother me too much and I need the laptop for work at home. Yesterday I noticed a lot more pixels on the display, so much so that it is difficult to use the laptop because it is impossible to focus on the display. If there is any option for help from you guys, please do.
Regards

1 REPLY 1
HP Recommended

Hi @MarekGierczek 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issue.

 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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