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Cherokee59
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Solved!

dead pixels

HP Recommended
HP 15bs234wm Notebook
Microsoft Windows 10 (64-bit)

I have a black line on Home Screen, dead pixels.  I changed the image, but line still appears.,  It does not show when I am online.  Is there any way to remove the dead pixels or should I get a new screen?  PC still works, just line shows on Home Screen.

In image I placed icons next to it to show the size.

screen.JPG

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WAWood
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@Cherokee59 

The pixels on the screen are always being seen, whether online or not.  If some video artifact shows on your home page (wallpaper) but not in a Browser window, then clearly it can NOT be a hardware pixel issue.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,049 26,486 3,093 6,660
Message 2 of 2
Flag Post
HP Recommended

@Cherokee59 

The pixels on the screen are always being seen, whether online or not.  If some video artifact shows on your home page (wallpaper) but not in a Browser window, then clearly it can NOT be a hardware pixel issue.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
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