display corruption

[lalithjoseph]

My display appears corrupted. It has a fine mesh like top layer with the actual screen contents bearly ghostly visible

[Jeet_singh]

@lalithjoseph,

Welcome to HP Support Community,

Does the issue persist in BIOS?

Boot the computer into the Bios screen and check if the screen persists.

1. Turn off your computer
2. Make sure you have connected the power cable
3. Turn on your notebook, as it is starting press the  F10 button repeatedly

Once you are in the BIOS, if the screen persists, it is likely a hardware failure.

If the screen is not flickering in the Bios, then this could be a software or driver issue. 

Try performing a BIOS default on your PC and check if it helps.

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Also, Uninstall the graphics driver from device manager and install the latest drivers and BIOS using HP Support Assistant.

Refer this article to know more information about using HP support assistant.

Refer this article to further troubleshoot display issues with your PC.

If the issue persists in the BIOS, it is certainly a hardware issue with your PC.

Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know how it goes!

I hope you have a great day! 🙂

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