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‎10-14-2023 02:57 AM - edited ‎10-17-2023 09:42 AM

HP Recommended
Product: HP 15-dw2000 Laptop PC (8VX86AV)

Edit: It doesn't, just like most other HP 15-dwxxxx models, the USB-C port is only for data transfer.

 

I can't get my laptop to output video to an external monitor through the USB-C port it has.

here's what I have tried so far:

  • Two deferent USB-C hubs that have an HDMI port
  • direct connection to a monitor with a USB-C to USB-C cable
  • direct connection to a monitor with USB-C to HDMI cable
  • a combination of all the above on the latest version of Ubuntu, Windows 10, and Windows 11.

for reference, the USB-C port on my laptop can transfer data at a high speed, and can Fast Charge my Samsung phone but can's be used to charge my laptop (which I assume is normal).

also, all the mentioned setups worked flawlessly on another HP laptop that has a similar USB-C port (5 Gbps)

 

the reason I insisted on making this work is that my laptop has a USB-C 3.2 Gen1 (5 Gbps) port which should support video output using DP Alt. mode.

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