• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
Locked

‎11-26-2024 04:27 PM

HP Recommended
Operating System: Microsoft Windows 11

does HP model 9C9A5UA#ABA LAPTOP Support dual monitoring

1 REPLY 1

‎11-27-2024 12:58 AM

HP Recommended

@Kev08 

 

Your machine is an  HP 15.6 inch Laptop PC 15-fd0000 (70R04AV) as shown

 

             https://partsurfer.hp.com/?searchtext=9C9A5UA

 

Its specs :    https://support.hp.com/au-en/document/ish_7737544-7737589-16

 

It has

(2) USB 3.2 Gen 1.0 Type-A ports; SuperSpeed 5 Gbps signaling rate (one on each side)

(1) USB 3.2 Gen 1.0 Type-C port; SuperSpeed 5 Gbps signaling rate (data transfer only; charging or external monitors not supported)

(1) HDMI v1.4b port

(1) Headphone/microphone combo port

(1) AC Smart pin adapter plug

 

Its USB-C port is hopeless therefore If you wish to connect 2 external monitors (total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.