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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fe0000 (77X84AV)

hi all, my son dropped his HP envy 15.6 2 in 1 laptop and the screen has a black big on it and a ding. I'm trying to work out whether it's cost effective to get it fixed or just replace the computer. saying that, the computer is only 3 months old 😞

1 REPLY 1
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Hi @hsmum,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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