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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- dv7 4263cl display drivers

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08-27-2022 03:05 PM
I recently acquired a HP Pavilion dv7 4263cl laptop with Windows 7. I removed the HD, installed a SSD, and installed a fresh copy of Windows 10 pro from the MS website.
The laptop seems to run OK, but in Device Manager it says "no drivers installed" for two display devices....AMD Radeon HP 6300m Series and ATI Mobility Radeon HD 4200 Series. I have searched all over and cannot find drivers for these devices beyond the Windows 7 version. I tried downloading them and they would not install...saying no compatible device found. I suspect there are no compatible drivers, but curious if anyone has found a workaround for this issue. Don't know if related or not, but the keyboard keys to control brightness do not work either....appears to be on full brightness. Any help appreciated. Thanks.
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08-27-2022 03:46 PM
Hi:
Unfortunately, the notebooks with switchable graphics won't work on W10.
AMD did not develop any W10 drivers for that configuration.
You can't adjust the brightness with the keyboard Fn keys unless the proper graphics drivers are installed.
I recommend you reinstall W7, and the notebook should run fine.
I realize W7 is out of support, but Microsoft Security Essentials still works as an antivirus program.
Download Microsoft Security Essentials from Official Microsoft Download Center
08-27-2022 03:46 PM
Hi:
Unfortunately, the notebooks with switchable graphics won't work on W10.
AMD did not develop any W10 drivers for that configuration.
You can't adjust the brightness with the keyboard Fn keys unless the proper graphics drivers are installed.
I recommend you reinstall W7, and the notebook should run fine.
I realize W7 is out of support, but Microsoft Security Essentials still works as an antivirus program.
Download Microsoft Security Essentials from Official Microsoft Download Center