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HP Recommended
Pavilion Dv6-6170b
Microsoft Windows 10 (64-bit)

 

 

Ao instalar o windows 10 no meu notebook Pavilion Dv6-6170b o drive de vídeo está com erro 

 

clipboard_image_1.png

 

pela configurações de fabrica a configuração da PLACA DE VÍDEO e AMD Radeon 6750M 1gb GDDR3 (CrossFire 6750M + 6520G = Radeon 6755G2)

1 REPLY 1
HP Recommended

Hi:

 

Your notebook is not supported by HP for W10.

 

The only suggestion I can offer, would be to try the graphics driver directly from AMD...

 

Install the W10 x64 Beta driver (Crimson Edition 16.2.1 Beta) and restart the PC.

 

https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000m-series/amd-radeon-hd-6730m

 

If that doesn't work, you will have to reinstall W7.

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