external 4k monitor

[Carmen2008]

Hello.

I buyed a HP Envy 27s and tried to connect it with my laptop. But i really don't undestand why my highest resolution  is just 2560 x 1600. What can i do? Do i need a HDMI 2.0 or Display Port? I thought it would work without it, because on the information page about my laptop you can read about "4k support"

Can i do it with USB-C? I don't want to double the Display, i want a second Display for editing Pictures in Photoshop.

Please help me!

Thank you.

[banhien]

@Carmen2008 

Is it an  HP Pavilion x360 - 14-cd0900ng ? Its specs

      https://support.hp.com/au-en/document/c06090365

From its manual, its HDMI port supports  up to 1920×1080 @ 60Hz and you get 2560 x 1600 which is more than supported resolutions.

Sorry to say, the USB-C on your machine ONLY is  USB Type-C™ 3.1 Gen 1 (Data transfer only, up to 5Gb/s) port which does not support video out properly. You may need an adapter/dock to be able to get 4K external monitor. Please try

    https://www.displaylink.com/products/universal-docking-stations

Regards.

[Carmen2008]

Thanks for your answer. Yes it is! Okay - but with these docking stations it is possible to use it finally from my laptop with 4k? And it works with usb c - docking station - hdmi? Sorry,my english isn't the best and i dom't know very much about that.. 

[Carmen2008]

Could it also work with a usb-hub? Isn't it the same thing to connect? 

[banhien]

@Carmen2008 

Your machine has 2 USB 3.1 type A ports. It is much better to use them on the list. Sorry the USB-C port on your machine is hopeless.

Regards.

[Carmen2008]

Most of them are connected via Usb c.. That's why i'm asking. 

[Carmen2008]

Ok, found this: https://www.amazon.de/gp/aw/d/B072FHTZ8V/ref=ox_sc_act_image_1?smid=A3JWKAKR8XB7XF&psc=1

Will try this. The docking stations you send me are more expensive, should work with that i think. And its with 60hz 🙂