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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
hp pavilion dv6
Microsoft Windows 7 (64-bit)

does anybody know what drivers you need or   the maker of the grapichs card on  this older laptop?

 hp pavilion dv6

 

PCI\VEN_1002&DEV_6760&SUBSYS_3581103C&REV_00

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

For your model, you need this graphics driver which installs both drivers for the Intel graphics and the AMD graphics adapter ID you posted above.

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe

 

If there are any other drivers/software you need for your model notebook, you can get them from this link...

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/51...

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

 

Also, does it have an AMD or Intel processor.

 

That ID is for the AMD graphics adapter but it makes a difference what driver I give you based on the processor.

HP Recommended

QA976EA#UUW  intel procesor  core i5

HP Recommended

Hi:

 

For your model, you need this graphics driver which installs both drivers for the Intel graphics and the AMD graphics adapter ID you posted above.

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe

 

If there are any other drivers/software you need for your model notebook, you can get them from this link...

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/51...

 

 

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