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‎01-21-2018 04:11 PM

HP Recommended
Product: HP Spectre 13-ae000 x360 Convertible PC
Operating System: Microsoft Windows 10 (64-bit)

I just bought a new hp laptop 2-1 last week and I'm already seeing issues with the screen. 
When watching videos 8/10 times the screen will have green parts and therefore I cantwatch videos normally. 
How do I fix this?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2018 07:35 PM - edited ‎01-21-2018 07:36 PM

HP Recommended

@Cloud1997, welcome to the forum.

 

The first thing that you should do is update the video driver to see if that solves your problem.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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1 REPLY 1

‎01-21-2018 07:35 PM - edited ‎01-21-2018 07:36 PM

HP Recommended

@Cloud1997, welcome to the forum.

 

The first thing that you should do is update the video driver to see if that solves your problem.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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