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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎11-15-2024 02:30 PM - edited ‎11-15-2024 02:35 PM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC

I was just using my laptop and suddenly i saw a purple line at bottom of the screen. I restart the laptop but the line doesn't remove then i search it on internet and they says that go in bios mode and if there the line disappears then it is software fault so i do the same and the line disappears in bios mode but when i connect the laptop screen to a TV via HDMI so there is no line on TV screen. I updated all the drivers but the line doesn't removed and after one day the line is now green from purple. Please help me to solve this issue.....

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