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Microsoft Windows 11

Hello hope you are doing will. Plz I have an issue with HDMI port it was working before but today not working it connect and desconnect with itself can you help me to fix this

thank you

1 REPLY 1
HP Recommended

@khaoula97, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HDMI Port Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your HDMI port was working fine but suddenly started connecting and disconnecting, here are steps to troubleshoot and potentially fix the issue:

Check HDMI Cable and Port:

  • Inspect the HDMI cable for any visible damage.
  • Ensure the HDMI cable is securely connected to both the laptop and the external display.
  • Try using a different HDMI cable, if available.
  • Test the HDMI port with another device to confirm it's not a problem with the external display.

Restart Your Devices:

  • Disconnect the HDMI cable.
  • Turn off both the laptop and the external display.
  • Wait for a couple of minutes and then turn them back on.
  • Reconnect the HDMI cable.

Update Display Drivers:

  • Ensure your display drivers are up to date:
    1. Press Windows + X and select Device Manager.
    2. Expand the Display adapters category.
    3. Right-click on your display adapter and select Update driver.
    4. Select Search automatically for updated driver software.

Change Display Settings:

  • Try changing the display settings:
    1. Press Windows + P to open the Display settings.
    2. Choose Duplicate, Extend, or Second screen only to see if the HDMI works in any of these modes.

Run Hardware and Devices Troubleshooter:

  • Windows has a built-in troubleshooter to find and fix hardware problems:
    1. Press Windows + I to open Settings.
    2. Go to Update & Security.
    3. Select Troubleshoot from the left menu.
    4. Scroll down and select Hardware and Devices.
    5. Run the troubleshooter and follow the on-screen instructions.

 Let me know if this helps!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

 

ZOEY7886
I am an HP Employee

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