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03-25-2025 05:10 PM
Hello hope you are doing will. Plz I have an issue with HDMI port it was working before but today not working it connect and desconnect with itself can you help me to fix this
thank you
03-30-2025 06:36 AM
@khaoula97, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding HDMI Port Issues!
We're thrilled to have the opportunity to assist you and provide a solution.
If your HDMI port was working fine but suddenly started connecting and disconnecting, here are steps to troubleshoot and potentially fix the issue:
Check HDMI Cable and Port:
- Inspect the HDMI cable for any visible damage.
- Ensure the HDMI cable is securely connected to both the laptop and the external display.
- Try using a different HDMI cable, if available.
- Test the HDMI port with another device to confirm it's not a problem with the external display.
Restart Your Devices:
- Disconnect the HDMI cable.
- Turn off both the laptop and the external display.
- Wait for a couple of minutes and then turn them back on.
- Reconnect the HDMI cable.
Update Display Drivers:
- Ensure your display drivers are up to date:
- Press Windows + X and select Device Manager.
- Expand the Display adapters category.
- Right-click on your display adapter and select Update driver.
- Select Search automatically for updated driver software.
Change Display Settings:
- Try changing the display settings:
- Press Windows + P to open the Display settings.
- Choose Duplicate, Extend, or Second screen only to see if the HDMI works in any of these modes.
Run Hardware and Devices Troubleshooter:
- Windows has a built-in troubleshooter to find and fix hardware problems:
- Press Windows + I to open Settings.
- Go to Update & Security.
- Select Troubleshoot from the left menu.
- Scroll down and select Hardware and Devices.
- Run the troubleshooter and follow the on-screen instructions.
Let me know if this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee