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- hello good day to you is this hp rechargable pen compatible ...

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08-26-2024 12:13 PM - edited 08-26-2024 01:30 PM
hello good day to you i have an hp spectre x360 16-f1013dx 12700h and i also bought with it an hp rechargable mpp 2.0 pen , the hp p/n m23867-001 , it has been a day or so i have been trying to connect to to the mentioned 2 in 1 laptop and my efforts have failed , now since a few hours i updated the windows 11 firmware to 23h2 , so i want to draw horns on all the politians that are ruining our planet , the manual of the hp pen that i have mentioned confirms that i need an app installed on my laptop called hp pen control that i am not able to open because it is not compatible with the mentioned computer , the true dilemma is to find either a compatible hp rechargable pen or somehow make this pen functional on my laptop ??!!!!!!!!
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08-26-2024 03:42 PM
Part # m23867-001 is invalid
https://partsurfer.hp.com/?searchtext=m23867-001
What is it ?
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-26-2024 03:42 PM
Part # m23867-001 is invalid
https://partsurfer.hp.com/?searchtext=m23867-001
What is it ?
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-28-2024 11:43 AM
Hello good day to you , it might be L93571-B22 model , I bought it with the laptop but I am not able to use it on the laptop , first time I charged it there wasn't an amber light at all just flickering red for a second then white , I have been charging the HP rechargeable pen mpp 2.0 for nearly 12 hours the white ring on the top of the pen hasn't turned off, I have no idea how to set the HP rechargeable pen mpp 2.0 up with my laptop ???!