• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Microsoft Windows 11

Screenshot_20231015_193920_Google.jpg


 okay so basically it looks like this, it happened yesterday at night, i literally was so careful with it so i don't know what's wrong, bc i took the laptop to go upstairs and make my homework but it turned out like this is in seconds ?? i really really need help rn it's my mom laptop 😥😭 and it was just like this a couple of minutes and kt turned off by itself. PLEEEEEASEEEEE HELP 😭😭😭😭😭😭

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.