horizontal lines at bottom of screen

[GodShanty]

so I am having issue on display seeing lines under bottom of my screen which is annoying

 

[Raj_05]

Hi @GodShanty,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Horizontal lines at the bottom of the screen on your OMEN By HP 16.1 Inch Gaming Laptop could be indicative of a few different issues. Here are some steps you can take to troubleshoot and potentially resolve the problem.

• Restart Your Laptop: Sometimes, a simple restart can fix minor display glitches. Make sure to save any open work before restarting.
• Check Graphics Drivers: Outdated or corrupt graphics drivers can cause display issues. Update your graphics drivers to the latest version provided by HP's official website or through Windows Update.
• Safe Mode: Boot your laptop into Safe Mode. If the lines disappear in Safe Mode, it's likely a software-related issue. Restart your laptop in normal mode afterward and consider uninstalling any recently installed software that might be causing the problem.
• External Monitor: Connect your laptop to an external monitor. If the lines don't appear on the external monitor, the issue might be with your laptop's display.
• Hardware Issue: If the lines persist on both your laptop screen and an external monitor, it could be a hardware problem. It might involve the laptop's graphics card, display cable, or the display itself. 
• Update BIOS: Check if there's a BIOS update available for your laptop on HP's website. Sometimes, a BIOS update can help resolve hardware-related issues.
• Run Diagnostics: Many laptops come with built-in diagnostic tools that can help identify hardware issues. Check if your laptop has any diagnostic options available during boot-up or through the BIOS settings.
• Physical Damage: If your laptop has been dropped or subjected to physical stress, it could have caused damage to the internal components. In such cases, professional repair might be necessary.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[GodShanty]

well i did everything it is mostly a loose display connection or damaged display connection i have contacted hp for it and they said they will send a technician to my house.Thanks for the help

[Raj_05]

Hi @GodShanty,

Thank you for your response, 

Is there anything else that I can help you with today?
 

Take care and have a great day ahead!

Alden4
HP Support