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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- how to download brightness driver

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08-11-2017 06:14 PM
Hi @Kumarstrgowda,
Thanks for stopping by the HP community. A very good day to you. 🙂 I reviewed the post regarding assistance to download the display drivers. I will be delighted to assist you here. 🙂
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂
For better clarity and to assist you better I would require information regarding this:
- Is the computer working correctly?
- Does the display work correctly?
- Is the display very dim or very bright?
For now, if the computer is working fine, please perform these steps to uninstall the display drivers and reinstall it by following these steps:
- Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.
- Check the box that states delete the software for this device.
- Then restart the computer and update the bios chipset and graphic drivers from this link: http://hp.care/2fzrWwf and follow the on-screen instructions.
- This should install the display drivers and bios also.
- If the display remains dim or you need to adjust the display please follow the required steps from this link: http://hp.care/2fzLrF2 and this should fix the issue.
- There is an associated video for it also. Please follow these steps:
- Step 2: Adjust the display brightness in Windows
- Step 3: Adjust the display brightness in the battery settings
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a terrific week ahead. 🙂
DavidSMP
I am an HP Employee
08-14-2017 10:59 AM
You're welcome. 🙂
As @DavidSMP is out of the office today, I'm replying to you.
Please feel free to let us know how this goes. All the best! 🙂
12-09-2019 09:19 AM
question in English. The following links are here to assist you if you prefer to post in the following Language Community.
Spanish: HP Comunidad
Portuguese: HP Comunidade
Chinese: HP 社区
Thank you for your understanding.