• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Hello. I want to buy a zbook 15 G5 workstation. However, the information does not indicate whether a discrete video card is present in it. There is only serial number [Personal Information Removed]. Are there ways to find out its presence through some Hp service. I will be grateful for your help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the parts list for that S/N, the notebook comes with the onboard Intel graphics adapter only.

 

HP PartSurfer

 

ASSY BU IDS UMA i7-9850H Studiox360 G5

 

UMA = Unified Memory Architecture = onboard Intel graphics.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

According to the parts list for that S/N, the notebook comes with the onboard Intel graphics adapter only.

 

HP PartSurfer

 

ASSY BU IDS UMA i7-9850H Studiox360 G5

 

UMA = Unified Memory Architecture = onboard Intel graphics.

HP Recommended

I researched this site and came to the conclusion that it shows only when the discrete video card is in a separate slot and is removable. When it is on the motherboard, it does not show it. Somehow (I tried different service numbers

HP Recommended

That would be correct in some of the ZBook models that have the MXM graphics card slot.

 

It appears from the way I read the service manual, the HP ZBook Studio G5 has different motherboards--those that come with the Intel HD graphics and those that come with the NVIDIA® Quadro P1000 GPU.

 

See chapter 3 of the service manual for the list of motherboards.

 

HP ZBook Studio G5 Mobile Workstation Maintenance and Service GuideIMPORTANT! This document is inten...

 

In chapter 5 of the manual, I see no procedure to remove or replace a discrete MXM GPU.

 

HP Recommended

thanks with your help solved the issue. Unfortunately, HP lacks clarity here. This works in the case of 17 G5 (where there is a slot) 15 G3 (where there is a slot). In my case, I will hope for fortune

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.