hp envy x360 2 in 1 laptop 14-fc0xxx display goes blank for 1 or 2 seconds

[kingkg]

My13 month old hp envy x360 2 in 1 laptop 14-fc0xxx display goes blank for a second once in a while

[Kuroi_Kenshi]

Hi @kingkg,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop display occasionally going blank!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Update Graphics Drivers:

• Ensure that your graphics drivers are up-to-date. You can do this by visiting the HP Support site and downloading the latest drivers specific to your laptop model.

Check for Windows Updates:

• Make sure your Windows operating system is current. Go to Settings > Update & Security > Windows Update and check for any available updates.

Adjust Power Settings:

• Sometimes power-saving settings can cause the display to go blank momentarily. You can adjust your settings by:
  • Going to Control Panel > Power Options.
  • Selecting "Change plan settings" next to your current power plan.
  • Setting the display to never turn off or to a longer duration.

Check Connections:

• If you're using an external monitor, ensure that all connections are secure and that cables are not damaged.

Perform a System Scan:

• Use Windows built-in tools like "System File Checker" to scan for corrupted files that may affect the display.
• Open Command Prompt as an administrator and type sfc /scannow.

Restart or Reset BIOS Settings:

• Sometimes resetting BIOS settings back to default can resolve hardware compatibility issues. You can access BIOS during startup (usually by pressing F10) and choose to "Load Setup Defaults."

Physical Hardware Check:

• Ensure that the laptop's lid is properly closed and open, as a faulty hinge or sensor can sometimes cause display interruptions.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,