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HP Recommended
HP Notebook - 15-bs542tu
Microsoft Windows 10 (64-bit)

my laptop panel is pull out from the screen. i can't open the laptop now. when this complaint happen and i show this to hp service center they said they solve the problem and and i paid 3000 rs. but after one month the same problem happen. my parents never give money to repair this. comparing with Lenovo service. hp service is very bad. lenovo service they never take cash. but you guys take cash and not repair well. please do anything.

1 REPLY 1
HP Recommended

@Reshma123 If the device is under warranty, there would be no charges for repairs unless its an accidental damage, hence, could you tell me how the issue occurred?

Also, did you contact the same HP repair center to have it re-repaired as you would have a 90 day repair warranty as well, if you've already done that, what did they say?

 

P.S: Welcome to HP Community 😉

 

let me know how that pans out,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".

Good luck.

Riddle_Decipher
I am an HP Employee


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