hp spectre x360, laptop hinge problem

[RizwanAzam]

I purchased a certified refurbished HP Spectre x360, 13 inch version few months back. Initially I was really annoyed by the reknown heating problem, but once I realized I am not alone, I made an agreement with it.

But I am outraged by the hinge problem I am facing nowadays. Whenever I try to turn the laptop in tablet mode it gives a cracking sound from right hinge. So far laptop is running fine but who knows what damage it can do to my laptop.

Can anyone please guide me if it is a serious problem, should I be worried, and is there any solution to this problem?

Thanks

[Cheron-Z]

@RizwanAzam

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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