hp tilt pen does not work or fully charge

[raisa1909]

i just got a HP Spectre x360 14(2022) which also came with a HP rechargeable MPP2.0 tilt pen. i had left it to charge for 45mins-1 hour as recommended but the amber light wont turn white(fully charged) despite leaving it to charge for around 2-3 hours. i tried using it and it wouldn't work either.

[Nal_NR]

Hi @raisa1909,

Welcome to the HP Support Community. 

I'd like to help!

Seems like the pen might be faulty and this may need one-on-one interaction. 

the support here is limited to software troubleshooting.

I would request you to contact our HP Support Engineers who should be able to sort this out. 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

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