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- hp victus 16 screen flickering

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01-30-2025 05:06 PM
As seen in the video, the screen power light turns off and on. I updated all drivers but it did not solve it
01-31-2025 07:51 AM
@OrhanGulen, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding HP Victus 16 screen flickering!
We're thrilled to have the opportunity to assist you and provide a solution.
Here are a few steps you can follow:
Check Display Cable Connection
- A loose or faulty internal display cable might cause flickering.
- Solution: If you're comfortable, have the laptop inspected for cable connectivity. Otherwise, consult HP support or a technician.
Test in Safe Mode
- Boot your laptop in Safe Mode to rule out software conflicts:
- Press Windows + R, type
msconfig
, and hit Enter. - Go to the Boot tab, check Safe Boot, and restart.
- If the flickering stops, it could be due to a driver or app conflict.
- Press Windows + R, type
Roll Back or Reinstall Display Driver
- Sometimes, the latest driver update might not be fully compatible.
- Open Device Manager > Display Adapters.
- Right-click your graphics driver and select Properties.
- Go to the Driver tab and click Roll Back Driver if available.
- If not, uninstall the driver and restart to let Windows install the default driver.
Change Refresh Rate
- A mismatch in refresh rate can cause screen flickering.
- Go to Settings > System > Display.
- Under Advanced Display Settings, change the refresh rate to match your laptop’s specification (e.g., 60 Hz or 144 Hz).
Check External Factors
- External peripherals or chargers might cause interference.
- Test your laptop without any connected peripherals.
- Use a different power adapter or work on battery power alone.
Test on an External Monitor
- Connect your laptop to an external monitor. If the issue doesn’t occur on the external screen, the problem is likely with the internal display hardware.
Update BIOS and Firmware
- Outdated firmware can also lead to flickering issues.
- Use HP Support Assistant or visit the HP Website to check for BIOS and firmware updates.
8. Factory Reset (If All Else Fails)
- As a last resort, consider resetting your laptop to factory settings:
- Go to Settings > System > Recovery > Reset this PC.
- Choose Keep My Files to preserve personal data.
Let me know how it goes!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee