i have no touch and cant use my mouse / mousepad sometimes it will work if i restart computer

[Sophieflanneryy]

its a hp pavillion x360 and the mousepad or mouse doesnt work even if irestart it it will work sometimes also when it does work its doesnt allow me to scroll downwards or upwards on computer using two fingers and have to use the sliding bar at the side by clicking it. Main problem is the mousepad not having any touch 

[Nal_NR]

Hi @Sophieflanneryy,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Turn the touchpad off and then on

On some touchpads, you can turn the touchpad on or off by double tapping in the upper-left corner of the touchpad.

Double-tap to turn the touchpad off.

Repeat to turn the touchpad on.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.