installed camera gone

[Cocoa50]

My computer updated to windows 11 and now my installed camera disappeared

[VikramTheGreat]

Hi @Cocoa50,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When the internal camera disappears after a Windows update, it usually indicates that the driver is missing, disabled, or not detected by the system. Follow the steps below in order.

Check Physical Camera Switch / Privacy Key

Some HP laptops include:

• A camera shutter switch
• Or a keyboard privacy key (F8/F10 depending on model)
  
  

👉 Press the camera key once and observe:

• Indicator light changes
• Camera becomes available

Perform BIOS Recovery (If Not Detected at All)

1. Turn OFF the laptop
2. Press and hold Windows + B
3. Press the Power button for 2–3 seconds, then release Power (keep holding keys)
4. Wait for the BIOS recovery screen

👉 This restores hardware recognition at the firmware level

Step 1: Check Device Manager (Camera Detection)

1. Press Windows + X → Device Manager
2. Expand: 
   • Cameras
   • Imaging devices

👉 Look for:

• “HP Wide Vision Camera” or similar
• Any Unknown device

If the camera is hidden:

1. Click View → Show hidden devices
2. Check again under Cameras

Enable Camera (If Disabled)

If you see the camera listed:

1. Right-click the camera
2. Click Enable device

👉 Once enabled, the camera should immediately appear in apps

I hope this helps.

Take care and have an amazing day!