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HP Recommended

please clear it to me is my pc has fingerprint scanner

 

1 REPLY 1
HP Recommended

@tarun1642007 

 

Welcome to the HP English Community --

 

We cannot provide a specific answer to an open-ended question of this type --

You at least need to know (and share) the system product number / system model name if you wish someone to look up the information for you.

 

That said,

We can certainly provide the information so you can find the answer for yourself.

 

Open your Product Home

 Product Home - Printers

 Enter the device type and model name of your HP product

 

Next

Open Category Setup & User Guides

Find and open the Service and Maintenance Guide or the User Guide

 

The first chapter and the illustrations for the keyboard area list the available options for your model / series.

 

NOTES

  • On those systems where the feature is offered, the Fingerprint reader is OPTIONAL.

That means,

  • On models where the fingerprint reader is available, it is true that not every model will include the feature

 

On those systems where the feature is available,

and

If your model does not include a fingerprint reader,

You can purchase the parts and install the hardware on your own.

Refer to your Maintenance and Service Guide for the part number(s) and installation procedure.

and

The driver for the reader will be available for supported versions of Windows in Category Software & Drivers

 

=============================================================

Next

Check whether your Device Manager includes a section for Biometric Devices

 

No Biometric Devices section = No fingerprint reader

 

Reminder:  If the system does not include the fingerprint sensor, there might be a "cover plate" box where the reader would be located.

 

Control Panel > icon view > Device Manager

Tab View 

Check Show hidden devices

Select Devices by Type

Expand Category (for example Biometric Devices)

Right-Click on the Driver > Select / open Properties

Tab Driver

Compare Driver version to the driver listed in system's support page Category Software and Drivers

 

 

Generic Example - Biometric Devices (Fingerprint) / Camera

Device_Manager_Generic_Biometrics_Fingerprint_Camera_4Device_Manager_Generic_Biometrics_Fingerprint_Camera_4

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

 HP Product Home

 Enter the device type and model name of your HP product

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.