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- is replacement possible if i buy the laptop from flipkart bu...

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03-19-2024 09:36 PM
i buy a laptop HP Laptop 15s-eq2143AU (50M62PA) from flipkart on 7 march 2024 but it was defective (it was showing no screen ). so i raise the replacement request and they rejected it but the hp technician visited and gave me the DOA . so is possible that hp would replace it because it was under warranty
03-20-2024 09:28 AM
I wish we could help you on this but we here are unable to assist you in this issue.
We are just a Community Support forum staffed by part-time volunteers not associated with HP.
We have no access to other HP functional areas including: billing, repairs and Service Centers, sales, or warranty. Nor are we able to contact customers -- via chat, via email, or via telephone.
For direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:
https://www.hp.com/us-en/shop/cv/customerservice
I am a volunteer and I do not work for, nor represent, HP